Support
Talk to support
Build a support request in a few clicks — we auto-fill the details that get you a fast, specific answer. Live chat is built into the app; email keeps a written thread for access, billing, and bugs.
Compose a request
Tell us what is happening
Opens your mail app with everything filled in, addressed to info@preshow.link. Nothing is sent until you hit send.
Fastest path
Live chat
Live chat is built into the app — sign in and the chat bubble is on every screen, best for blocked reviews and urgent playback.
Written path
Best for billing, access, and anything that needs a written thread.
Faster answers
The more specific the request, the faster we can help — the composer above already captures the essentials: project, what is blocked, how urgent it is, and your browser. For visual or playback issues, add a review link and a short screen recording.